Delivery & Collection
The cost for our Delivery and Collection Service is £18.00, no matter how many umbrellas you hire!
We deliver Nationwide and cover the whole of the UK Mainland including the Scottish Highlands.
Delivery of Your Hired Umbrellas
We aim to deliver your hired umbrellas 3 working days before your event start date and collect them 2 working days after it finishes. So for a Saturday or Sunday event, the hire pack will be delivered on the Wednesday before your event and collected on the Tuesday after your event is over.
Someone needs to be available to sign for the package(s) and later make it available for collection by the courier.
Your umbrellas and pots are delivered in substantial packaging which should be retained and re-used for their return.
Collection of your Hired Umbrellas
Collection is by courier, usually DPD and the packages could be collected from you at any time on the assigned collection date.
We can arrange collection from a different address from the delivery address and on any day Monday to Friday (except Bank Holiday). We need to have a contact name and telephone number for collection.
The collection driver will bring the return address labels, all you need to do is repackage the umbrellas and pot and carefully reseal the packaging with tape (Please make sure the boxes are not left open at the ends.)
If the package(s) is not ready and available for collection on the arranged date when the driver calls we can arrange for a second collection date at the same or from a different address but we will have to charge an extra fee for this.