If the Add to Basket button shows we should have it in stock allowing you to place your order. We do not outsource our warehousing. We have our own warehouse and do our own packing, as we believe the customer receives a better and more reliable service if we are in control up until we have to give it to the courier to delivery.
On the rare chance your item is not in stock, we will try our best to get in touch with you by email or phone before despatch time. If we are unable to get in contact with you in time, we will back order the out of stock item and send out the remainder of your order. If the item is not coming back into stock within 10 working days, we will refund the item and you will be notified by email. If a product shows as out of stock, the item will normally be back in stock within 10 working days. If not get in touch and we will send you an email when it is back in stock.