Customer TestimonialsWe know its difficult in this day and age to know who to trust so we thought we would share some of our customer e-mail comments with you to hopefully put your mind at ease.
From
The Brolliesgalore Team at Naysmith Ltd
"Your company is brilliant! I received my order so fast and well in time for Christmas prezzies!! Thank you so much, I'm really impressed!!"
Mrs S O'Rorke from Reading
"My parasol has just arrived,thrilled to bits with it and most impressed with your service and prompt delivery. Pity I don't need a parasol more often!"
Gina from Essex
"Just thought i would let you know that with your prompt delivery service and the quality of the umbrella, you really helped to make my sisters birthday special. Thanks to you I know where to come for a lot of Christmas presents too!"
Deborah from Cardiff
"I just wanted to thank you for arranging a replacement rainbow walker umbrella for me which arrived last week. I really appreciated how quickly you dealt with everything and am very garteful for all your help. The new umbrella is perfect and has been much admired - needless to say, I have needed to use it endlessly over the last couple of days!"
Lucy From Eastbourne
"Many thanks for your prompt, friendly and professional service. Looking forward to receiving the umbrella tomorrow."
Alison from Saltash
"Can we take this oppertunity to thank you for your promt response and level of service that you have provided. It is nice to know that some companies still offer this level of service."
Mrs Tilley from Guisborough
"Just a quick note to say thanks very much for the brollies, which arrived safely this morning. They are brilliant! Just what we wanted, really good quality, and my team are all chuffed to bits with them. Thanks for your help over the phone, too. Very much appreciated."
Helena from Manchester
"Many thanks - we received the replacement umbrella today. I would like to commend you on your packaging, it's excellent :o), much appreciated and I will certainly be recommending your company. Thanks once again for top star service."
Bethany From Hampshire
"I must say that I have been both surprised and delighted by the level of service I have received from your company. The way you have dealt with the problem of the damaged brolly has been helpful and remarkably swift and efficient, quite a rarity these days!
Thank you very much"
Helen from Cardiff
"Dear Naysmith Team, I received this order yesterday and, once again, I am most impressed and delighted with your product and prompt service. Many thanks."
Anne From Argyll
"Just had to write and thank you for your speedy and professional service. A rare thing these days so keep it up! All the very best."
Natascha From Hastings
"Delighted to advise safe receipt of my rainbow umbrella this morning - fantastic service, many thanks I have been wanting a rainbow folding umbrella for several years but could only find large golfing ones so am really thrilled to have finally found one."
Sylvia from Glasgow
"Thank you so much. This is the second brollie I have ordered from you, and like the first, it is fantastic.You have such a fabulous choice of styles and colours that I shall continue to buy many more umbrellas for the rest of the ladies in my family!
Your service is so quick and efficient and a real credit to everyone in your Company."
Jane from Swindon
"Dear Naysmith Team - thank you for the excellent service - my brollie arrived at 8.40am yesterday morning, less than 24 hours after ordering - I am so pleased with it I shall order a second one. It has already been admired and your web address passed on.
Thank you again."
Janet from Upton Upon Severn
"Beautiful umbrella, carefully packed,trully impressive service.
Thank you very much indeed."
Sue from Gloucester
"The brollies arrived this morning. Thank you for such promptness, careful packaging, communication and courtesy all through the ordering, shipping and tracking process. Despite the unavoidable high cost of shipping overseas I will gladly do business with you again; your selection of merchandise, product quaity and service are excellent."
Susan from Woodbury, NJ USA
"I would just like to say how impressed I am with your service. I ordered a sunflower umbrella from you yesterday around lunchtime and it was delivered at 8.00am this morning. Well packaged with not even a dint. The umbrella is just what I wanted. I will be using it around Pompeii as a sunshade and will recommend you to anyone who asks where I got it.
Thank you very much"
Sue from Derby
"I was so impressed with the service I have received from this company that I felt compelled to compliment you. I was unable to find a comments board, and so decided to send you an e-mail. I placed my order late sunday night, it was processed by 8:40 monday morning when I received an e-mail giving me very clear instructions as to how to pay, which were very helpful. I posted a cheque, first class, the same day. On tuesday at 3pm I received confirmation my brollie had been posted, and by mid-afternoon wednesday it was on my doorstep.
Very impressed.
Thank you for your excellent service and great products. I shall be recommending you to all my friends and family - publicised by the fact that my order was infact a gift, and a bit of a talking point on its own!"
Alison from Essex
"Many thanks for the superb service in connection with my above order.This was received just 22 hours after ordering online. It is good to know that Old fashioned service still exhists. Will not hesitate to recommend you."
Rodger from Peterborough
"Just a short note to say thank you for such prompt service on the delivery of my new fulton umbrella,in an age when service as gone out the window its a pleasure to deal with a company who fully understands what the word service means"
Harry from Preston
"I just wanted to thank you for the great customer service I received from your company. I was very refreshing to find respectful and understanding staff at the end of the telephone when a problem arose. It was also reassuring that the same staff member found a solution and followed it through. I will definitely recommend your company to colleagues, friends and family.I wanted to let you know that I did receive the recorded message to check receipt of my parcel. The brolly did arrive in time and the wedding went extremely well."
Susan from Clacton-on-sea
"I just wanted to say 'Thankyou' to all for the umbrella I bought recently. I relied on the photo and description of the umbrella (the Peacock) on the internet and it was posted directly to the recipient from her birthday. I received a thankyou card from her this morning and here is what she writes....
'I was in Germany so on my return home, I had to fetch it from the parcel office. My face must have been a picture as the postwoman handed over what looked like a giant cardboard Toblerone! I wondered what on earth it was, but my pleasure knew no bounds when I undid the Fort Knox-like packaging and discovered the beautiful blue umbrella. It is GORGEOUS. All I need now is an invitation to a Buckingham Palace Garden Party on a showery day and I'll be as good as the Queen! Thankyou very much for it - it seems a shame to get it wet. I love the colours on the canopy, not to mention the blue handle!'
This is the second umbrella I have bought from you and both transactions and goods highly satisfactory. I am happy to recommend Brolliesgalore to all my friends. A huge 'thanks' from me to you!!"
Vera from Derby
"Just to say I received my brolly this afternoon. I am very impressed with the service I have received, not only is the umbrella fantastic, the delivery and communication was fast and impresive, the packaging was also very sturdy - my umbrella was not going to come to any harm! Thank you so much, I will definetly use you again"
Sarah from Norwich |
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